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Gold Star Standard
MEMBERS ONLY
The Lifepoint Gold Star Standard
Partner's Business is in Good Standing with the BBB* and the state
Partner has been in business for 3 years or more
Partner exudes a high level of ethics and standards
Partner has no history of relevant criminal activity verified via a background check
Partner maintains a high level of customer service and customer service focus
Partner promotes self regulation
Partner is licensed and insured in their field as applicable
Partner treats customers as human beings and not a number
Partner believes in anticipating a customer's needs and fixing problems without complaint
Partner provides what is promised
* if a member of the BBB